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NACUP Culture

Our Culture Values

Diversity & Belonging

Group of utility and infrastructure professionals representing collaboration, workforce development, and leadership in the utility industry.

Questions regarding NACUP culture and values: info@nacup.org

NACUP Culture & Diversity

We’re committed to creating an inclusive culture of belonging. Because that’s what drives innovation, and ultimately, impact.

At NACUP, it is not only what we do that matters — it is how we do it.

Our culture reflects a shared commitment to integrity, professionalism, and accountability in advancing standards for the utility industry. It guides how we collaborate, how decisions are made, and how we uphold trust in our certifications and governance.

Culture is not passive. It is shaped by the choices, behaviors, and expectations of everyone involved with NACUP.

Every individual connected to NACUP — including leadership, staff, volunteers, subject matter experts, candidates, and credential holders — plays a role in sustaining a professional culture that values fairness, independence, and respect.

NACUP’s culture values serve as guiding principles for how we operate, govern, and engage with the utility profession. These values are not aspirational statements — they are standards that inform behavior and decision-making.

When these values are consistently practiced, NACUP strengthens its role as an independent professional standards body and contributes to the long-term advancement of the utility profession.Our culture is not defined by statements alone — it is demonstrated through actions, governance, and the standards we uphold.

NACUP culture and values graphic highlighting integrity, accountability, fairness, impartiality, and continuous improvement in utility operations leadership.

NACUP Statement on Diversity, Equity, and Inclusion

At NACUP, we believe that stronger utilities are built by inclusive leadership. Our commitment to diversity, equity, and inclusion reflects our belief that the utility profession is strengthened by varied backgrounds, experiences, perspectives, and disciplines.

As reflected in our culture and values, NACUP is committed to fostering a professional environment where all individuals are respected, valued, and able to contribute fully. Differences in experience, education, role, geography, and background are not barriers — they are essential to advancing the utility profession.

We recognize that the utility sector serves diverse communities and operates in complex, high-impact environments. Inclusive leadership is not optional; it is foundational to operational excellence, public trust, and long-term resilience.

Our Commitment

NACUP affirms the value of diversity and inclusion by building on the collective strengths of utility professionals across electric, gas, water, and related sectors. Through our work, we aim to:

  • Support a respectful and professional environment grounded in fairness and integrity

  • Promote personal and professional development across roles, experience levels, and disciplines

  • Empower utility professionals to reach their full potential through credible, exam-based recognition

  • Advance the utility profession by promoting leadership standards that reflect the realities of modern infrastructure and public service

How You Can Help

A strong professional culture is built collectively. We invite utility professionals, certification holders, and stakeholders to support this commitment by:

  • Engaging in respectful, constructive dialogue

  • Upholding professional standards in practice and leadership

  • Supporting fairness, impartiality, and accountability across the profession

  • Contributing to a culture that values integrity, competence, and public trust

This work is not always easy and may involve challenging conversations — but progress depends on participation and shared responsibility.